The diagnostic-first method
Every engagement starts with a diagnostic. It takes two to four weeks, has a fixed scope, and gives you findings your team can use even if you take the work no further. Where the brief is already clear, we scope delivery directly.
Why a diagnostic first
The diagnostic tells the board what is holding the business back. It comes first so that any design and implementation work is aimed at the real problem. The findings are written down with the fixes in priority order, and your team can act on them.
The six consulting services
Two services sit in strategy, three in transformation and one in leadership. Select a segment of the wheel to read about one.
Strategy and Operating Model
When a business needs a new direction, or is not delivering the one it has. We set the goal and the plan with your leadership team, design the operating model and, where you want us to, lead the execution.
View Strategy and Operating Model →Strategy
- Strategy and Operating ModelWhen a business needs a new direction, or is not delivering the one it has. We set the goal and the plan with your leadership team, design the operating model and, where you want us to, lead the execution.
- Commercial ExcellenceWhen a business runs well and is not winning enough new work. We design the go-to-market, sales system, pipeline and pricing, including for founder-led firms, and put them in place with your team.
Transformation
- Transformation Programme LeadershipAn independent assessment of a programme that is missing its dates or its benefits. We tell the board why and what to change and, if the board asks us to, lead the recovery.
- AI and AutomationWhen AI and automation spend is not yet showing a return. We find out why, design how the business should run the work, and lead the programme on your side while your team or your suppliers build the systems.
- Sourcing and Supplier PartnershipsWe act for you, the buyer, and help your team choose its suppliers and integrators, prepare the negotiation, and build a contract that holds up for both sides over its life.
Leadership
Diagnose, design, implement
The work runs in three stages, and you commit to one at a time. When a stage ends, you decide whether to go on to the next.
Diagnose
A structured assessment of what is holding the business, the leadership team or the programme back. We interview the leadership team, review the documents and, where it helps, profile the team with Belbin. The output is recommendations in three tiers: quick wins, transformation priorities and the larger structural choices for the board. The board receives all of it as a written report, which is yours whether or not you go on.
Design
We design the solution with your leadership team: the target operating model, the governance, the decision rights at each level and a transition roadmap with named owners and dates. The result is a design and a roadmap your own team can run. We start this stage only if the diagnostic shows it is needed and you choose to continue.
Implement
We put the design in place with your leadership team. That can be a continuation of the engagement or, where the seat needs someone to run it, an Interim Leadership role. If you want them, we check at 90, 180 and 360 days that the change is holding. By the time we leave, your own people are running the new structure, governance and operating rhythm.
The capability statement
A one-page summary of the method, the six services and the track record, to forward after a warm introduction. It is generated from this site, so it stays current, and you can download it without filling in a form.