When clients call us

The challenges we are brought in for

Growth has outrun the structure

Revenue is up, margins are flat, and every decision still waits for the same three people.

Operating Model Transformation ›

The transformation is slipping

A funded programme is late, over budget, or short of the benefits it promised.

Transformation Programme Leadership ›

The AI spend is not paying back

The business has paid for AI tools and pilots, but the processes around them have not changed, so the savings have not appeared.

AI and Automation ›

The deal is not delivering

The business you bought is still run the way it was before the deal.

Operating Model Transformation ›

A founder or senior leader is stepping back

The client relationships and the big decisions sit with one person, and nobody else is ready to take them on.

Interim leadership ›

The top team is pulling apart

Each director is pushing a different priority, so decisions stall at the top.

Leadership Team Effectiveness ›

A key supplier contract no longer fits

The contract was written for a different business, and both sides now spend more time on disputes than on the work.

Sourcing and Supplier Partnerships ›

See how we work ›

What we do

Consulting service

Operating Model Transformation

When a business has outgrown the way it is run. We find what is holding it back, design the fix with your leadership team and, where you want us to, put it in place.

View Operating Model Transformation →

We judge an engagement by whether your own team can carry the work on once we leave.

How we engage

Three ways to work with us

Who we are

Principal-led, with associates chosen for each brief

Our principal has run businesses as managing director and carried the profit and loss. Our associates have held senior roles in industry.

The people you meet in the first conversation are the people who do the work.

Our principal's career record

25+ years in consulting and leadership, 15+ with P&L. Five statutory directorships, three of them with full P&L accountability.

£3.4m
Slalom, 2015 to 2017. Managing director on the London leadership team that grew UK revenue from £0.9m to £3.4m during its start-up phase.
$80M
Infosys, 2012 to 2015. Grew a European portfolio from $35M to $80M as global client partner.
€300M
Accenture, 2006 to 2008. Led programme controls on a European SAP transformation for a FTSE 100 consumer goods group, 900 people, then led its UK deployment as UK Implementation Manager.
£20M+
Accenture, 2005 to 2006. Part of the team that brought a 1,600-resource national IT programme back to plan, with £20M+ of savings in six months.
€24 to 25M
Accenture, 2004 to 2005. Led the German division’s working-capital reduction in a luxury homewares group turnaround, releasing this cash in under a year. The group programme released €37.5M.

Results from the roles named. Clients are not named.

Pro bono

Pro bono for charities and social enterprises

We give senior consulting time, at no fee, to registered charities and social enterprises with income above £1 million. Each offer is five days of our effort, and asks one to two days of your people’s time. We take on one engagement at a time.

Read about the pro bono programme →

Insights

Latest insights

Articles on operating models, transformation and leadership.

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